Realtime New Era Privacy Policy

This Privacy Policy aims to explain how we collect, use, store, share, and protect your personal information when you use our products or services. Please read and understand the full content of this Privacy Policy carefully before using our products or services.

I. Personal Information We Collect

Registration and Login Information:
When you register for a service account, we may collect your mobile phone number and email address to create an account and verify your identity. You may also choose to provide additional information such as a profile picture, nickname, or date of birth to complete your profile.

Device Information:
To optimize service performance, we may collect your device model, operating system version, unique device identifier, and network status. This information helps us provide compatible services and ensure service stability.

Location Information:
If you use location-based services, we may collect your location information (with your consent) to provide relevant services, such as nearby service recommendations.

Service Usage Information:
We record behavioral data during your use of our services, including access times, pages viewed, search queries, etc., to analyze service usage and improve content.

Other Information:
In specific scenarios (e.g., surveys, feedback submissions), we may collect additional information to better understand your needs and enhance our services.

II. How We Use Collected Personal Information

Service Provision:
To deliver and maintain our products/services, ensure normal operations (e.g., account registration, functional services).

Service Optimization:
Analyze collected information to understand user behavior and needs, improve product features, and enhance service quality.

Personalized Recommendations:
Provide tailored content and service recommendations based on your usage habits and preferences.

Security Assurance:
Detect and prevent security risks, fraud, or infringements to protect you and our services.

Legal Compliance:
Fulfill legal obligations, such as responding to regulatory requirements or legal procedures.

III. Storage of Personal Information

Storage Location:
Your personal information is stored within the territory of the People’s Republic of China. Cross-border transfers (if any) will require your explicit consent and comply with security measures.

Retention Period:
We retain your information only as long as necessary for the stated purposes, unless otherwise required by law. After expiration, we will delete or anonymize your data.

IV. Sharing, Transfer, and Disclosure of Personal Information

Sharing:
We do not share your information with third parties without your explicit consent. In limited cases, we may share necessary data with affiliates or partners under strict data processing agreements.

Transfer:
In mergers, acquisitions, or asset transfers, we will ensure the recipient continues to abide by this Policy or seek renewed consent.

Public Disclosure:
We will not disclose your information publicly unless required by law, regulatory authorities, or with your consent.

V. Protection of Personal Information

Technical Measures:
Encryption, access controls, and backups to secure data during transmission, storage, and use.

Administrative Measures:
Internal data security policies, employee training, and access restrictions to prevent unauthorized use.

Incident Response:
Emergency plans to address security breaches, mitigate risks, and notify affected users/authorities as required.

VI. Your Rights

Access:
You may request access to your personal information held by us.

Correction:
Request corrections to inaccurate or incomplete information.

Deletion:
Request deletion of your data under applicable laws.

Withdrawal of Consent:
Withdraw consent at any time, though this may affect service availability.

Complaints:
Contact us with questions or complaints about our privacy practices.

VII. Protection of Minors

We prioritize the protection of minors’ personal information. Minors must obtain parental/guardian consent before using our services. We comply with laws to safeguard minors’ data.

VIII. Policy Updates

We may update this Policy to reflect legal changes or business needs. Updated versions will be posted prominently, and we will notify you appropriately. Please review this Policy periodically.

IX. Contact Us

For questions, feedback, or suggestions regarding this Privacy Policy, please contact us at:
[Email: [email protected]]
We will respond promptly and address your concerns within a reasonable timeframe.

Realtime New Era (Beijing) Technology Co., Ltd.